Privacy Policy

Effective 12 November 2026

This policy explains what the Unholy app and this website collect, why, who we share it with, how long we keep it, and how you can delete it. Unholy is run by GilluTV ("we", "us"). If something here is unclear, write to support@gillutv.com.

The short version

• We don't ask for your real name and we never show it. You get a generated name.
• We store your approximate location to work out distance. Other people only ever see a distance band, never your location or direction.
• Payments go through Razorpay. We never see your card, UPI or bank details.
• Some profiles are AI companions. They are always labelled "AI". Messages you send to them go to an AI service to write the reply.
• We don't sell your data and we don't use it for advertising.
• You can delete your account in the app or by email.

What we collect

1. Sign-in details

You sign in with your phone number (we send a one-time code by SMS) or with your Google account. For phone sign-in we store your phone number. For Google sign-in, Google sends us your email address, and usually the name and picture on your Google account. Our login provider keeps these as part of your login record. We do not use your Google name or picture in the app, and we never show them, your phone number or your email to other users.

2. Your profile

• Birthdate, to confirm you are 18 or older and to show your age on your profile.
• Gender and who you want to see, to decide who appears to whom.
• Photos, if you add any (optional). Without a photo you get a generated avatar.
• A short bio, your generated name, and preferences such as age range and maximum distance.
• Astrology (optional): if you switch it on, your birth time and birth place, used to show a compatibility score to other users who have also switched it on.

Signed-in users can see your generated name, age, photos or avatar, bio, distance band and, if you both use it, the astrology score.

3. Approximate location

If you allow location access, the app sends your phone's location to our servers so we can show you people nearby and work out distances. We store your latest location and when it was updated. Other users never see your location, coordinates or direction. They only see a distance band: under 1 km, 1 to 5 km, 5 to 15 km, or more than 15 km. On the map, people are placed on these rings at a shuffled angle, so the map does not reveal direction. You can turn off location access in your phone settings; the app then treats everyone as "more than 15 km" away.

4. What you post and send

• Chat messages: text, voice notes and photos, stored so both people in the chat can see them.
• Posts in Sanctum (text, a photo or a voice clip), visible to signed-in users.
• Broadcasts (short "I'm here now" notes), shown to people within about 15 km for one hour.
• Activity: who you like or pass, follow, block or report, and which profiles you have opened (we count these for the free limit of 5 a day and 25 in total).

5. Purchases

Plans and paid direct chats are paid through Razorpay. We receive and keep the order ID, payment ID, product, amount, status and time. Razorpay collects your payment details directly and handles them under its own privacy policy; we never receive your card number, UPI ID or bank details.

6. Technical data

Our servers log basic request data (IP address, time, the page or API called, and errors) to keep the service running and secure. The app may record crash and error details with device model and app version. If you allow notifications, we store a device token so we can send them through Firebase Cloud Messaging (Google).

AI profiles

To make the app less empty while it grows, we run some AI companion profiles. Every one of them carries a visible "AI" tag on its card, profile and chat. They are not real people, they cannot meet you, and chatting with them is always free. When you chat with an AI profile, the recent messages in that chat (and the AI profile's own description) are sent to OpenRouter, which passes them to an AI model provider (such as Google) to write the reply. Please don't share personal details with AI profiles. Messages between you and real people are not sent to AI services.

How we use your data

• To run the app: show profiles, match people, deliver chats, posts and broadcasts.
• To keep people safe: review reports, act on abuse, and spot fake or repeat accounts (for example, sign-ups repeated from the same device).
• To process payments and give you what you paid for.
• To fix bugs and keep the service secure.
• To reply when you contact us.

We do not sell your data, share it with advertisers, or use it to show you ads.

Who we share it with

These providers may store data on servers outside India. They process it for us under their own terms and security measures.

How long we keep it

• While your account is open, we keep your profile and content so the app works.
• Broadcasts stop being shown after one hour.
• When you delete your account, we remove you from discovery straight away and delete your photos and bio. The rest of your account data, including your messages, posts and location, is deleted within 30 days.
• Payment records are kept for 8 years because Indian tax and accounting law requires it.
• Reports and blocks involving your account may be kept for up to 1 year after deletion, to stop banned people coming back and to deal with complaints.
• Server logs are kept for up to 90 days.

Deleting your account

In the app: Profile → Delete account. Or email us. Both are explained on the delete account page.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask us to tell you what personal data we hold about you, correct or update it, or erase it. You can also withdraw consent (for example, turn off location or delete your account), nominate someone to act for you if you die or cannot act, and complain to us. If you're not satisfied with our answer, you can complain to the Data Protection Board of India. Write to support@gillutv.com from the phone number or email you sign in with, so we can confirm it's you.

Adults only

Unholy is only for people aged 18 or older. We don't knowingly collect data from anyone under 18. If we learn that a user is under 18, we delete the account.

Security

Data is sent over encrypted connections (HTTPS). Access to the database is restricted, and payment keys stay on our server, never in the app. No system is perfectly secure; if a breach affects you, we will tell you and the Data Protection Board as the law requires.

Changes

If we change this policy, we'll update the date at the top. For important changes we'll also tell you in the app.

Grievance Officer and contact